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INDUSTRIES

Airlines & Aviation

Reliable back-office support that powers seamless operations, enhances efficiency and elevates passenger experiences.
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Adults
Age 13+
2
Children
Age 0–12
0
Preferred DMC (optional)

Trusted by leading DMCs worldwide

Our Capabilities

End-to-end support for airlines and aviation businesses to optimize operations and drive efficiency.
a1

Reservations & Ticketing Support

Manage bookings, rebookings, cancellations, endorsements and ticketing across GDS, NDC and direct channels.

a2

Schedule & Flight Support

Flight schedule management, timing updates, irregular operations and disruption handling.

a3

Baggage Services Support

Baggage tracking, lost & found management and claims processing with accuracy.

a4

Customer Service Support

Multi-channel support for passengers before, during and after their journey 24/7.

a7

Revenue Accounting & Reporting

Sales reconciliation, BSP/ARC reporting, revenue accounting and performance dashboards.

a5

Back Office Operations

Data management, document processing, MIS reporting and operational tasks handled efficiently.

Why Partner with Milsan Global?

We act as an extension of your team, delivering scalable operations, advanced technology, and domain expertise to help you reduce costs and improve service quality.

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✓ Up to 60% Cost Efficiency
✓ 24/7 Operational Coverage
✓ Scalable Team Structures
✓ Faster Turnaround Times
✓ Improved Accuracy & Compliance
✓ SLA-Driven Delivery

Industries We Also Support

OTAs
TMCs
Tour Operators
& Wholesalers
Hospitality &
Hotel Chains
MICE &
Events
Travel Technology
Companies
Corporate
Travel
Insurance
Companies

FREQUENTLY ASKED QUESTIONS

We provide end-to-end back-office support including reservations & ticketing, schedule support, baggage services, customer support, revenue accounting, reporting and other operational tasks.
Yes. Our teams are experienced in managing schedule changes, flight disruptions, delays, cancellations and re-accommodations to ensure minimal impact on passengers.
Yes. We work with all major GDS platforms and NDC-enabled channels to support your distribution and servicing needs.
Yes. Our global delivery model provides round-the-clock support across time zones to keep your operations running smoothly.
We follow enterprise-grade security protocols, role-based access, confidentiality agreements, secure connectivity and GDPR-aligned data handling to protect your data.
calender

Ready to Power Your Airline Operations?

Partner with Misan Global to streamline operations, improve efficiency and deliver exceptional passenger experiences.

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