Real-time updates across suppliers and channels for accurate availability and pricing.
Accurate contract loading, updates and content management to prevent errors and gaps.
Expert ticketing, queue management and fare validation for smooth bookings.
Multi-channel support via phone, email, chat and social to delight travellers.
Bookings, amendments, cancellations and reconciliation handled with precision.
Invoice processing, reconciliation and reporting with full transparency.
We manage the full OTA back office: inventory and rate management, contract loading and maintenance, ticketing and GDS operations, multi-channel customer support, booking amendments and cancellations, and finance and reconciliation. Outsource a single function or your entire operation as a managed model.
Let’s discuss how Milsan Global can streamline your operations, reduce costs and deliver a better guest experience.